opening: Sunday to Saturday
Call us: 07007687896

Refund Policy

Thank you for choosing our psychotherapy center for your mental health needs. We understand that sometimes situations arise which require cancellation of an appointment, and we would like to clarify our refund policy in such cases.


Once an appointment has been booked with one of our doctors and payment has been made through our website, there will be no refunds available. This is because our doctors reserve their time specifically for each individual appointment, and once that time has been reserved, it cannot be used for anyone else.

However, we do understand that unexpected circumstances may arise, and if you need to cancel or reschedule your appointment, please contact us as soon as possible. We may be able to offer a credit towards a future appointment, but this will be at our discretion.

In the event that our psychotherapy center needs to cancel an appointment due to unforeseen circumstances, we will work with you to reschedule your appointment at no additional cost to you.

We are committed to providing the best possible service to our patients and appreciate your understanding of our refund policy. If you have any questions or concerns, please do not hesitate to contact us.